MOJIA

Email: robby@mojia.co.uk

Company Number: 11856647

Garden Studios, 71 – 75 Shelton Street

London, United Kingdom

WC2H 9JQ

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Terms of Service

Terms and conditions

Please read these terms and conditions carefully. These terms govern and apply to your access and use of https://www.mojia.uk and services available via Mojia website. By accessing or using our service, you agree to be bound by all of the terms and conditions described in these terms.

Use of service

Mojia provides a service for you to discover and attend live events by facilitating passes, tickets and access to shows at venues where we have agreements in place via our site. As long as you comply with these terms you have the right to access and use the service, for your own personal use.

Creating a Mojia account

In order to access and use Mojia you will need to register and create an account. By creating an account, you represent that you are 18 or older. When creating an account, you will be required and agree to provide certain personal information about yourself which is accurate and current, and to establish a username and a password.

You are responsible for maintaining the confidentiality of your password and account, and agree to notify us if your password is lost, stolen, disclosed to an unauthorised third party, or otherwise compromised. You are responsible for activities that occur under your Account. We reserve the right to suspend or terminate your account in information provided during or thereafter registration is inaccurate, false or misleading that you create through the service that violate our terms.

Mojia Membership

Members receive passes and tickets to events provided by Mojia’s promoter and venue partners. Members cannot transfer or gift passes to third parties, including other Mojia members. Mojia reserves the right to change the rules of event attendance and availability to members.

Mojia Membership payment cycle

Your Mojia membership starts on the date that you sign up for a subscription and submit payment via a valid Payment Method. Each cycle is one month in length, and will automatically renew each month after your first payment. For example, if you signed up on 3rd January, your membership will automatically renew on the 3rd February. You must provide us with a current, valid, accepted method of payment to use Mojia. We automatically will bill the monthly membership fee to your Payment Method each month until your Mojia membership is cancelled or terminated.

Membership cancellation

You may cancel your membership in your account settings. Membership fees are non-refundable. When you cancel your membership, the upcoming event passes you have will also be cancelled.

Currency

Mojia is based in London, United Kingdom. All credit card transactions are processed in London in Great British Pound (GBP).

Who are you purchasing from?

Mojia acts as the agent to those who are promoting or otherwise providing the events for which you purchase passes, such as venues, artists’ representatives and fan clubs, event promoters and providers. If you purchase a pass through Mojia, you will either be purchasing that pass from Mojia or the event provider.

Order confirmation

If you do not receive a confirmation (in the form of a confirmation screen or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Mojia customer service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Mojia will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. Please contact robby@mojia.co.uk if you encounter an issue.

Cancelled and postponed events

Occasionally events are cancelled or postponed by the promoter, team, artist or venue. Should this occur, we will attempt to contact you. For exact instructions on any cancelled or postponed event, please check the event information online or contact us. If an event is cancelled, please contact us at contact@mojia.uk for exact instructions. Please make sure to include your account details so we can expedite your refund if applicable.

Opening acts

Opening acts or guests may sometimes tour with headlining performers. Mojia is not always made aware of opening acts or the length of their performances. These opening acts are subject to change or cancellation at any time without notice. No refund will be owed if an opening act is changed or cancelled.

Refunds

Mojia is a subscription service and will not refund you for months subscribed. You are not to contact Mojia for a refund for months subscribed or dispute a chargeback from the company whose credit card you used to purchase subscriptions from Mojia. Should you do so, we reserve the right to cancel your account.

Guest list

Mojia uses a guest list system with lists being sent to venues after sales close. To verify your name with the venue, you will need to show valid ID, and potentially the confirmation email you received. When Mojia purchases tickets on behalf of members, tickets will either be sent to your email or instructions will be sent in order to collect your tickets before the show.

Electronic communications

When you create a Mojia Account or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. If you wish to subscribe to our Upcoming Events, we will use your name and email address to send the updates to you. Out of respect for your privacy, we provide you a way to unsubscribe within the emails, as well as in your settings page. Please see the Privacy Policy for more information.

Limited liability

You assume all risks incidental to the event for which a pass is issued, whether before, during or after performance, and you waive any claims for personal injury or death against Mojia on behalf of yourself and any accompanying person.

Ejection and cancellation

Event Providers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A pass is a revocable license and admission may be refused upon refunding the tickets face amount. A pass is not redeemable for cash.

Will you be searched upon entry?

You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.

Privacy policy

Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users.

Indemnity

You agree to indemnify and hold us harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees) we incur in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Service or the use of the Service by any person using your Account violates any applicable law or regulation, or the rights of any third party.

Termination

If you breach any of the terms of these Terms, we have the right to suspend or disable your access to or use of the Service.

Disclaimer

You understand and agree that the Service is provided to you as is and on an as available basis. Without limiting the foregoing, we explicitly disclaim any warranties of merchants, fitness for a particular purpose, quiet enjoyment or non-infringement and any warranties arising out of course of dealing or usage of trade. We make no warranty that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

Limitation of liability

Our total liability to you from all causes of action and under all theories of liability will be limited to the amount you paid for the service and will not exceed GBP £69.95. We will not be liable to your for any indirect, incidental, special, consequential or punitive damages, including with limitation, loss of profits, data, use, goodwill or other intangible losses, resulting form your access to or use of or inability to access or use the service, any conduct or content of any third party on the service, any content obtain from the service, and unauthorised access use or alteration of your transmissions or content, whether base on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of it’s essential purpose.

‘On hold’ service

In lieu of cancellation, we also may give you the option to put your membership on hold at any time. If you are within a browsing period and hold your account – it will immediately put your account on hold and charge at this point in time. Even though your membership will be on hold, your account is left active and you will be able to RSVP to view all events, get details to events and RSVP to any uncapped events. All events that are not available to hold accounts will be locked in the members area. You will get an email notification once an event becomes available to you. You can reactivate your full membership at anytime at which, you will be charged the full reactivation fee at that time (less any referral credit you have) and immediately put on a new billing cycle. If your membership is on hold and you wish to cancel your membership, you may cancel at any time. Any promotional discounts and referral credit will be held on your account until you reactivate. All Passes held at time of cancelling account will be held for 3 months, after which they will expire and you will forfeit these passes.

Money back guarantee

We know you’ll love the Mojia service once you RSVP to that first show, but if you don’t feel that we delivered on our promise to you as a Mojia member, we will be happy to provide a full refund.

This includes:

Unsuccessful entry using the Mojia door list or ticket supplied by Mojia
Receiving incorrect details to a show

This does not apply when you:

Never RSVP to a show
Do not attend the show you have claimed a pass to
Get too drunk you don’t remember the event, as well as other similar situations.

Premium events

A premium event is an event that incurs a special one-off access fee to RSVP or the use of additional credits on the balance on your account. Once a pass is claimed for a premium event, the pass is non-refundable and non-transferable. When claiming a pass to a premium event the additional charge will be clearly shown and charged to your preferred payment method immediately. Premium events are only accessible to Mojia members and the member must have a valid membership up until the event RSVP deadline. If a member holds a pass to a Premium Event and their membership is cancelled prior to the RSVP deadline, their pass to the premium event will be forfeited without any refund of the access fee.

Upgrade Membership Account

1 Live music events and gigs per month

No term contract plus flexible ‘On Hold’ option for one month.
Unlimited gigs across all cities
1 Credit
£20 per month

2 Live music events and gigs per month

No term contract plus flexible ‘On hold’ option for one month.
Unlimited Gigs Across all Cities
2 Credits
£35 per month

4 Live music events and gigs per month

No term contract plus flexible ‘On Hold’ option for one month
Unlimited Gigs Across all Cities
4 Credits
£65 per month

6 Live music events and gigs per month

No term contract plus flexible ‘On Hold’ option
Unlimited gigs across all cities
6 Credits
£95 per month

Unused credits

Unused credits are rolled over into the next billing month for customers with an active membership.

Contact and questions

Please email us at robby@mojia.co.uk if you have any questions about our terms.

Privacy Policy

Our privacy policy explains how information is collected, used and disclosed by Mojia with regards to your access, use of Mojia’s services via our website www.mojia.uk, and in connection with social networking services, referred to below as Mojia.

What information do we collect?

We collect information you provide when using Mojia, such as when you create an account and profile, send us an email or post information or other content to Mojia such as hypes and reviews. We collect certain personal information, like your name, picture, email address, phone number, your music likes from the services you connect.

We may also collect certain information through the use of ‘cookies’. These are small files that your browser places on your computer. We may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to improve our services.

How do we use the information we collect?

We use this information collected through Mojia for the purposes described below:

to provide our services or information you request, and to process and complete transactions;
to respond to your emails, submissions, questions, comments, requests, complaints and to provide customer service;
to monitor and analyse usage and trends, to personalise and improve Mojia and your customer experience, provide content or features that match your profile or interests, including ads and to increase functionality and user friendliness;
to send you confirmations, updates, security alerts, support, administrative messages, to facilitate your use of services and our administrative operation;

What information do we share with third parties?

We will not share the personal information we have collected from you. We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.

Your hypes and reviews

Your contribution to Mojia including hypes and reviews are intended for public consumption and viewable by the public. They may be displayed in public feeds on our website and other social media platforms.

Remarketing services

Mojia may use remarketing and behavioural targeting services from vendors such as Facebook, Twitter, Instagram and LinkedIn to present offers to you for our products or services over these networks, based on your activity on our site.

Accessing, rectifying, modifying and deleting your information

If you have an account you can access and modify the personal information you provided us that is associated with your account. You may ‘opt out’ of receiving marketing or promotion emails from us by changing your account preferences or by following the instructions in those emails. If you ‘opt out’ you will still receive emails relating to pertinent information regarding your account and of our services. If you want to delete your information on your account please email us with the request. If you would like to modify your personal data, please do so via ‘Account Settings’. If you would like your data delated, please contact us by email at robby@mojia.co.uk.

Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences.

For further information on how we use, store and keep your personal data secure, see our Privacy Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Your consent applies to the following domains: Mojia.co.uk

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

LIVE MUSIC

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Join

Mojia Live Events

My Account

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Mojia Skincare

Contact Us

Join

Mojia Live Events

My Account

Cart

Mojia Skincare

Contact Us

Control the Entertainment that You Experience

Live Events

Music Gigs

4 Memberships

UK Wide

JOIN
IN

How does it work?

1 - Purchase Monthly Credits
2 - Check the Available Gigs & Events
3 - Hit RSVP for your Chosen Event
4 - Mojia will Confirm the Booking
. 5 - Get Ready for a Great Event!

Monthly Membership

1 Credit

2 Credits

4 Credits

6 Credits